Terms of service

TERMS OF SERVICE

By using the Haven&Mile website or placing an order, you agree to these Terms of Service and our Privacy, Shipping, and Refund Policies.

ORDERS & PAYMENT

All orders are subject to payment authorization, product availability, and fraud or security review.

We reserve the right to refuse or cancel an order before fulfillment for legitimate reasons, including suspected fraud, pricing errors, listing errors, or inability to fulfill an order.

If we cancel a paid order that has not been fulfilled, any refund required by applicable law will be issued.

PRODUCT INFORMATION

We make reasonable efforts to ensure product descriptions, images, prices, specifications, and availability are accurate.

Minor differences in color, packaging, measurements, or appearance may occur due to screens, manufacturing changes, or supplier updates.

SHIPPING

Orders are subject to our Shipping Policy.

During our launch period, processing may take up to 15 business days before dispatch.

Carrier transit and delivery times are estimates and may be affected by circumstances outside our control.

RETURNS & REFUNDS

All sales are final for change-of-mind purchases.

We do not offer routine returns or exchanges.

Damaged, defective, incorrect, materially not-as-described, delayed, or unshipped orders are handled according to our Refund Policy and applicable law.

ACCEPTABLE USE

The website and checkout may not be used for unlawful, fraudulent, abusive, or harmful purposes.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Haven&Mile will not be liable for indirect, incidental, special, or consequential losses arising from use of the store or its products.

Nothing in these terms excludes rights or liabilities that cannot legally be excluded.

CHANGES

We may update these Terms from time to time. The version in effect at the time an order is placed applies to that order unless applicable law requires otherwise.